Daniel’s Donuts Improves Data Management and Reporting with Oracle HeatWave MySQL
Australia’s leading donut manufacturer accelerates decision-making 10X and enhances customer experience by migrating from a private cloud to MySQL HeatWave on Oracle Cloud Infrastructure.
Introduction & Background
Daniel’s Donuts, a Melbourne-based brand with over 33 locations across Victoria, is one of Australia’s top donut manufacturers. The company previously operated using a MySQL-based custom application hosted in a private cloud. As the business grew, the legacy system struggled to handle the increased operational load, which led to major challenges. Reports took more than four hours to generate daily, slowing down critical business decisions. In addition, system failures occasionally disrupted deliveries, which directly impacted revenue and the overall customer experience.
Business Challenges & Goals
To address the issues of slow reporting and system instability, Daniel’s Donuts needed a more efficient and scalable infrastructure. The company aimed to significantly reduce reporting times, eliminate delivery disruptions caused by system outages, and gain better visibility into its operations through real-time data access. These improvements were essential to support continued growth and enhance customer experience across all locations.
Business Results & Metrics
Daniel’s Donuts migrated its system to Oracle Cloud Infrastructure (OCI), powered by MySQL HeatWave, with the support of Oracle partner One Lexiicon. As a result, reporting times dropped from hours to seconds, and daily operational reporting time was reduced from over four hours to under one hour. Real-time insights into operations gave the company full business visibility, which enabled faster, data-driven decision-making and ensured seamless distribution to all store locations.
Customer Testimonial
“Moving to OCI was a game-changer. HeatWave MySQL boosted speed, innovation, and efficiency, streamlining our operations. Oracle’s exceptional support and clear communication made the transition seamless. With OCI, we’re ready to embrace ML and AI, staying ahead in our industry. Thanks to One Lexiicon for the smooth migration”
Vytautas Smociukas, Head of IT, Daniel’s Donuts.
Implementation
The migration to Oracle Cloud Infrastructure with MySQL HeatWave was carried out by One Lexiicon. The process was smooth and efficient, allowing Daniel’s Donuts to transition from their private cloud infrastructure without disruption. Oracle’s expert support and One Lexiicon’s implementation capabilities played a key role in ensuring the success of the migration.
